![]() ![]() Our Wi-Fi IP cameras each come with their own power adapter and wirelessly transmit video to the Wi-Fi NVR. NOTE: Our wired NVR’s use Ethernet cabling and are powered by the NVR. Make sure the camera is properly connected and you are using the right camera power supply. If you are having an issue with video loss with a camera that did not come with your initial system purchase, check if this camera is compatible with your system.Ĭlick on the link to check your Night Owl Camera Compatibility For more information on how to do this, refer to your product’s manual on our support site. If that does not work, perform a Factory Reset. Please try resetting the Image settings for the channel. If this second camera displays a purple/pink tint, that indicates it may be an issue with that channel or channel’s settings. Connect a known working camera to the channel where the malfunctioning camera was.If the camera still has an issue on the new channel, then the issue is the camera. If the camera does not have a purple/pink tint when connected to the new channel, then the issue is not with the camera. Connect the bad camera to a known working channel on the back of the recorder, to see if the camera image improves.However, please check the following first: If you are experiencing a purple/pink tint with a camera, it is possible that your camera is defective and needs to be replaced. The use of other network devices connected between the IP Cameras and the main unit is not supported. NOTE: If you have NVR IP cameras that are located more than 370ft/100m in distance from the main unit, it is suggested to power them at the final location.Try connecting the camera to a different power supply at night to see if the camera image is corrected. If you are experiencing video loss, flickering lines or fuzzy images on one or more cameras at night, this may be the result of a faulty camera power supply. Try connecting the recorder to another HDMI input or a 2 nd TV/Monitor. ![]()
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