However, if you use a smart real estate chatbot, you will get more and better contact information for top-of-funnel and mid-funnel leads. This is why top-of-the-funnel leads can be shy about leaving contact info. They just want casual information while they slowly educate themselves about the market. Top-of-the-funnel and mid-funnel leads aren’t quite there yet. Good salespeople in any industry are proactive and persistent.įor bottom-of-the-funnel leads who are very close to a transaction, they might actually welcome eager salespeople so they can pull the band-aid off and get the ball rolling. If you’ve ever shopped for a new car, you know exactly why they do it. People love using throwaway email accounts to reach out to real estate agents. The biggest drawback is that Freshdesk Messaging does not directly integrate with popular real estate customer relationship managers (CRMs) like CINC or LionDesk the way Structurely does. While Freshdesk Messaging is by far the most affordable of our favorite chatbots, it does lack some of the more sophisticated features that Structurely offers. Visit Freshchat below to learn more about adding the human element to your website’s chatbot. They also offer chat campaigns, and even let you engage with your leads on WhatsApp. For example, clicking over to a listing page might trigger a chatbot to set up a showing. They also still let you or an assistant jump in whenever you want to.Įven better, you can set your chatbot to start chatting with leads based on what they do on your website. Pricing: Free – $69 per month Freshdesk Messaging’s Best Features for Agents:įreshdesk Messaging lets you build a custom real estate chatbot to interact with your leads using Freddy, their artificial intelligence bot. Here’s how they stack up for agents and teams: Freshdesk Messaging (formerly Freshchat) Freshdesk Messaging, Structurely, and Realt圜hatbot. While there are a ton of options for real estate chatbots these days, there are three that stand head and shoulders above the competition. In this article, we are only looking at the “smart” AI chatbots since we think they offer the best features for realtors. They work exactly like the “press 1 for accounts, 2 for billing” phone trees, only allow leads to select certain questions to ask, and provide preprogrammed answers to those questions only. Instead of learning through interaction, the not-so-smart real estate chatbots are programmed to spit out certain answers or links based on buttons your lead presses. Logic Tree Chatbots: The not-so-smart chatbots are basically like the automated phone trees used by your cable company that all non-robots seem to hate: “To hear your balance, say balance or press 3.”.“Smart” AI Chatbots: Essentially, AI chatbots can “learn” from interactions with your leads and (hopefully) give them better answers to their questions. The “smart” real estate chatbots generally use a simplified version of artificial intelligence (AI) in order to provide more nuanced answers to a lead’s questions. Just like your fellow agents, some real estate chatbots are very smart, and others … not so much.
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